Understanding My Bill
We understand that your tuition bill may seem complex at first. This page offers a clear breakdown of each section, so you can easily see where your funds are being applied while attending Stetson University.
- Top of the Bill
- Charges, Credits and Anticipated Credits
- Billing Summary
- Making Your Payment and Due Date
- Refunds
1. Top of the Bill
The top of the bill will always have your SUID number, your name and the amount that is due. That way, you know right up front how much you owe Stetson.
2. Charges, Credits, Anticipated Credits and Late fees
Charges: This section includes your semester tuition, housing, meal plan, student life fee, and any other additional charges such as the orientation fee, course fees, parking passes, and fines.
Credits and anticipated credits: This section lists all your payments, deposits, loans, scholarships, and grants that are applied to reduce your balance. To receive the full amount, make sure all your financial aid documents are complete. You can check your One Stop Checklist on MyStetson to see if any requirements are still pending.
For specific billing questions or discrepancies, please contact the appropriate office:
- Financial Aid: 386-822-7120, [email protected]
- Rooms: 386-822-7201, [email protected]
- Meals: 386-822-7782, [email protected]
- Student Accounts: 386-822-7050, [email protected]
3. Billing Summary
Total Current Term Charges: This is the total amount for the current semester, including all charges listed in the Charges section above.
Total Current Term Credits: This represents the total credits for the current semester, including all payments, loans, scholarships, and grants listed in the Credits section above.
Previous/Other Term Balance: This is any amount carried over from a previous term, which may be either an amount due or a credit balance.
Amount Due: This is the total amount that must be paid in full by the due date.
Future Balance: This shows the total charges and credits that will be due or available in the future. It often includes the remaining balance for your monthly payment plan for upcoming months.
4. Making Your Payment and Due Date
If Mailing in Payment: Please detach the portion of the bill below the line and include it with your payment. Be sure to include your Student ID number to ensure proper processing of your payment.
Due Date: Payment must be received by the close of business on the due date listed on your bill. Failure to pay by this date may result in a 2.5% late fee and restrictions on services such as registration and transcripts.
5. Refunds
Refunds: If your payment and financial aid exceed the Total Current Term Charges after all credits have been applied, you’ll be issued a refund. You can choose to receive your refund via direct deposit or as a paper check. Refunds are typically processed by the Financial Aid department after the term begins, usually at the end of the registration period. Please keep in mind that refunds from financial aid won’t be available until your enrollment has been confirmed.
Refund checks will be approved within 14 days of your financial aid posting to your account, provided there are no outstanding requirements. Once your refund is approved, it will be sent to Accounts Payable for processing, and you’ll receive an email notification once it’s ready. Refund checks can be picked up at the Finance Office, located in the Administrative Services Building on the corner of East Wisconsin Avenue and North Amelia Avenue.